Civil Society Organization, IQC, Social Accountability, Stakeholder Engagement, Tool,

Stakeholder mapping

Stakeholder mapping is the process of identifying the key stakeholders — i.e., those who are affected by the outcome, negatively […]

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Assessment - Monitoring, Civil Society Organization, Development Partner, Government, Social Accountability, Stakeholder Engagement, Tool, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider, Water User - User Group,

Citizen report cards

Systematic feedback on service delivery, based on surveys.

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