Resources & Tools

Integrity, Quality, Compliance Framework for Water Project Management

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SUCCESS FACTOR 1:
CONTEXT ANALYSIS &
COMMUNITY ENGAGEMENT

Understand the context of your project and its target group, and evaluate the implications for your project.

A thorough understanding of the context of your project and the adequate, upfront consultation and involvement of the target group is key to achieving sustainable project outcomes. Socio-economic factors, capacities and the institutional framework at the local level will largely determine what types of projects are feasible and will generate added value for the local community.

 

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SUCCESS FACTOR 2:
GOVERNMENT ENGAGEMENT

Inform and engage authorities to anchor your project in the sector plans and increase accountability.

WASH and WRM projects are usually executed over a fixed period and within certain cost and other limitations. Government on the other hand is the ultimate duty bearer when it comes to water supply and sanitation services and comprises legitimate institution for resolving water disputes, regulating water allocation and ensuring a sustainable overall development of the water sector. Since WASH and WRM projects should aim to contribute sustainably to improved water management practices or service delivery it is key to establish clear links to those institutions mandated to ensure the required follow-up to a given project after its completion.

 

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SUCCESS FACTOR 3:
QUALITY AND COMPLIANCE CHECK

Ensure quality and compliance of your WASH or WRM project.

Laws, regulations and sector guidelines establish legal requirements for different types of water related activities with the aim to ensure sustainable water management. Moreover, implementing organisations engage in project related agreements that establish obligations towards different types of partners and contractors. To avoid projects undermining sector governance and to ensure legally compliant practices it is key to use consolidated compliance controls that ensure that all necessary governance requirements can be met without the unnecessary duplication of efforts.

 

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SUCCESS FACTOR 4:
PROJECT PLANNING

Clarify tasks, responsibilities and budgets and make related information transparently available.

Project planning is an essential part of project management, which relates to the use of schedules and financial management tools to plan and subsequently report progress within the project environment. Since the success of WASH and WRM projects depends on external stakeholders the implementing organization has to engage or at least inform the target group and other key actors in this planning process.

 

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SUCCESS FACTOR 5:
PROJECT IMPLEMENTATION

Ensure timely and compliant project implementation and monitor and control progress.

Executing a project in the water and sanitation sector usually is a complex mission that requires the coordination of a wide range of activities, overseeing of a team, budget management, and communication to the public/target group, among other issues. Independent of whether it is a social project to raise the awareness and promote hygiene or it is a construction project for service delivery, there are certain management and oversight tasks that need to be in place during the implementation phase to facilitate a successful project.

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SUCCESS FACTOR 6:
OPERATION, MONITORING,
& MAINTENANCE

Take responsibility for long term benefits and/or properly functioning infrastructure.

Generally, water and sanitation projects experience their most serious problems with operation and maintenance (O&M) and with cost recovery aspects. While there has been less attention the same applies to follow-up in capacity development, awareness or lobby and advocacy projects. Therefore, it is imperative to plan for O&M/project follow-up, with a planned withdrawal of your direct support as local ownership builds.

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SUCCESS FACTOR 7:
REPORTING AND LEARNING

Document and share project information and reflect on your practices to improve performance of future projects.

An honest reflection on the success and failures within your projects and internal and external communication of progress and project outcomes provide the basis for both learning and accountability. While evaluations contribute identifying strength, weaknesses and achievements you should also keep stakeholders informed to create the opportunity to learn from their feedback and scrutiny.

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