River Basin Organization Archives - WIN

May 31, 2017

Africa, Case - Good Practice, Ethiopia, Home, Post, River Basin Organization, Stakeholder Engagement, Training,

Promoting integrity in water resource management

Video examples from the Awash River Basin Authority in Ethiopia

May 24, 2017

Africa, Analysis, Civil Society Organization, Contractor, Development Partner, Ethiopia, Financing Institution, Government, Home, Kenya, News - Update, Post, River Basin Organization, Stakeholder Engagement, Tanzania, Training, Uganda, Water and Sanitation Service Provider, Water Management Organization, Zambia,

The East Africa Water Integrity Forum 2017: Linking Policy with Practice

Key messages and follow-up actions for promoting integrity in the water sector

Dec 07, 2015

Asia, Case - Good Practice, IM, Indonesia, Post, Risk Management, River Basin Organization, Water Management Organization,

Learning from the Indonesian Experience

WIN transferred the Integrity Management (IM) Toolbox for Kenyan water service providers to the Asian context in a pilot project in Indonesia in 2014.

Dec 04, 2015

Governance - Controls, IM, River Basin Organization, Tool, Water and Sanitation Service Provider,

Water safety plan

A comprehensive risk assessment and risk management approach from water catchment to consumption.

Dec 04, 2015

IM, River Basin Organization, Tool, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Service charter

A social contract between utility and customers that informs about practices, services, rights and obligations.

Dec 04, 2015

IM, Project Execution - O&M, River Basin Organization, Tool, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Meter reading procedures

Specifications on regular and manual checks on consumers’ water meters.

Dec 04, 2015

IM, River Basin Organization, Tool, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Civil society/user engagement and participation

A process that involves the participation of ordinary people that are affected by the utility’s activities and decisions.

Dec 04, 2015

Financial Management - Accounting, IM, River Basin Organization, SME, Tool,

Financial planning

Planning the needed finances for activities, resources, equipment and materials that are needed to achieve the organization’s objectives.

Dec 03, 2015

IM, Procurement - Bidding, Public institution, River Basin Organization, SME, Tool, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Transparent prices/fees/charges, pricing policy

Providing access to information on price structure and setting.

Dec 03, 2015

Financial Management - Accounting, Governance - Controls, Human Resources, IM, Project Execution - O&M, Public institution, River Basin Organization, SME, Tool, Water and Sanitation Service Provider,

Standard operating procedures

Written instructions that document the “who”, “what”, “where” and “when” of an activity.