Over-extraction and pollution of water sources
Utilities can over-extract or pollute water sources as a result of weak management.
Read more...Utilities can over-extract or pollute water sources as a result of weak management.
Read more...Insufficient billing and collection systems and outdated customer databases endanger utilities’ generation of revenues.
Read more...Utility staff members may collude with informal water providers, enabling them to conduct illegal business in exchange for a share in profits.
Read more...Operations and maintenance might be neglected by staff and contractors.
Read more...Customers and meter readers might collude to reduce water bills.
Read more...Customers voluntarily or involuntarily make illegal payments to secure or expedite services.
Read more...Staff might use knowledge and equipment to set up illegal connections in exchange for bribes.
Read more...In order to avoid disconnections, customers may collude with field staff and administrative staff or be extorted by field staff to pay bribes.
Read more...The appointment of Board of Directors (BoD) members does not follow the correct procedure due to political interference.
Read more...Board of Directors (BoD) members might illicitly use their influence for personal gain and at the expense of the organization’s performance.
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