4th Global WOP Congress: panel and side event for water operators

Testimonies on Strengthening Integrity among Water Operators

We’ll be at the 4th GWOPA congress, starting October 18th. Join us at the session on Transparency, Accountability, and Participation, at our side event with water operators, or at the many events related to #LeavingNoOneBehind, inclusive sanitation, and integrity management tools.

Find out more and register at: https://gwopa.org/wop-congress/register/


Wednesday 20 October — 14.00-15.00 (CEST)

Testimonies on Strengthening Integrity among Water Operators

Integrity management is a change process for water operators to improve service and customer relations as well as minimise the significant reputational, compliance and legal risks related to integrity issues. In this interactive session, water operators who have worked on integrity management projects will share their experiences.

Organised with SIWI and cewas, with guest speakers:

  • Peter Njaggah, Ag. Chief Executive Officer, Water Services Regulatory Board (WASREB), Kenya
  • Tahera Ferdows Begum, Deputy Managing Directors, Chittagong Water Supply and Sewerage Authority (CWASA), Bangladesh
  • Álvaro Herrero, Undersecretary of Strategic Management and Institutional Quality, City of Buenos Aires, Argentina
  • Marcelo Rogora, Director of Integrity and Best Practices, Agua y Saneamientos Argentinos S.A. (AySA), Argentina



Friday 22 October — 16:00–18:00 (CEST)

Transparency, Accountability and Participation: which innovations for improving quality and efficiency of utilities?

Water and sanitation utilities provide a vital and essential public service to people. Governance principles such as transparency, accountability and participation are key factors in improving the efficiency and performance of public services. How do sanitation and water operators around the world interpret and apply these values in their delivery of public services? What innovative approaches are they using to be more effective in achieving the SDGs and human rights?

A GWOPA main session with a contribution from Barbara Schreiner, WIN Executive Director


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