Tag: #024

IM, Project Execution - O&M, Tool, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

(Semi-)automatic water meters

(Semi-)automatic water meters measure and communicate consumption for monitoring and billing and make manual reading obsolete.

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IM, Risk, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Bribes to postpone disconnections

In order to avoid disconnections, customers may collude with field staff and administrative staff or be extorted by field staff to pay bribes.

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