Tag: #029

Governance - Controls, Human Resources, IM, Project Execution - O&M, Public institution, River Basin Organization, Tool, Water and Sanitation Service Provider,

Field inspections

Regular monitoring of field staff and contractor performance by dedicated field inspectors or supervisors.

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IM, Risk, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Bribes to postpone disconnections

In order to avoid disconnections, customers may collude with field staff and administrative staff or be extorted by field staff to pay bribes.

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