Tag: #030

Governance - Controls, Human Resources, IM, Public institution, River Basin Organization, SME, Tool, Water and Sanitation Service Provider,

Integrity training

Providing conceptual background, an overview of available instruments and tools as well as examples of good practice.

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IM, Risk, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Bribes to postpone disconnections

In order to avoid disconnections, customers may collude with field staff and administrative staff or be extorted by field staff to pay bribes.

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