Governance - Controls, Human Resources, IM, Public institution, River Basin Organization, SME, Tool, Water and Sanitation Service Provider,

Integrity training

Providing conceptual background, an overview of available instruments and tools as well as examples of good practice.

Read more...

IM, Public institution, Risk, River Basin Organization, SME, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Insufficient customer orientation

Organizations fail to focus on who they are supposed to serve.

Read more...