Tag: #253

IM, Tool, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Water development pact

A Memorandum of Understanding on a collaborative approach improving service delivery by utilities and users.

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IM, Public institution, Risk, SME, User & Customer Relations - Service Delivery, Water and Sanitation Service Provider,

Non-cooperative customers

Customers may not assume their responsibilities such as paying bills on time and cooperating with field staff.

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