Case Study In rural Bangladesh, many communities face a familiar challenge: there is a basic water system but service falls short. Maintenance is neglected, influential individuals control systems for their personal benefit, and users have little say in how their water services are managed . Weak governance, poor management, and a lack of accountability are often hiding behind these operational problems. Participant in the first IMT-SWSS workshop in Godagari placing input on integrity red flags on the community water system map (photo by DASCOH) A new case study from DASCOH Foundation details how addressing integrity problems head-on can unlock better water services. Working in two schemes in Godagari, Rajshahi District, DASCOH implemented the Integrity Management Toolbox for Small Water Supply Systems (IMT-SWSS) a process for communities to strengthen their management committees and link to local duty bearers. Download full case study (pdf) A Community-Driven Process with Practical Tools DASCOH and the communities used the IMT-SWSS to map their water systems, analyse stakeholders, identify root problems, and select integrity tools to address these problems. Crucially, communities decided their own priorities. DASCOH facilitated but didn't prescribe solutions. The communities chose tools that appear straightforward but can make a big difference in terms of transparency, accountability, and integrity, with cascading effects. This includes simple bookkeeping systems, regular committee meetings with written resolutions, complaint mechanisms using mobile phones, bank accounts for safer money management. DASCOH and the communities also launched regular democratic dialogues where users can provide feedback, get information and even review financial records. After year of implementation and despite political upheaval across Bangladesh, engagement with the community has dramatically increased participation of women in the committee itself and in meetings. Payments rates have increased, and local budgets have been adapted to include new allocations for water systems and maintenance . Practical Lessons for Rural Water Programmes The case study offers frank insights for practitioners. Engaging local government bodies from the outset proved essential. Addressing cultural barriers to women's participation required sustained commitment, not one-off interventions. Communities needed ongoing education about service provider responsibilities to build trust. And flexibility mattered—when water meter installation proved financially unfeasible, communities adapted their approach rather than abandoning their action plans. The full case study includes detailed descriptions of the preparation phase, planning workshops, stakeholder analysis, and implementation timelines. Why This Matters Now For programme officers and funders working in rural water, this case study demonstrates that integrity isn't a soft add-on to technical interventions. It is fundamental to whether systems actually deliver services. The IMT-SWSS provides a replicable process that communities can own , with tools adaptable to different contexts and resource constraints. To learn more about the IMT-SWSS or discuss its application  in your context, contact us. DOWNLOAD

Une nouvelle approche et des nouvelles compétences axées sur l'intégrité sont nécessaires Par Barbara Schreiner, directrice exécutive (WIN) READ ARTICLE IN ENGLISH HERE / LEER EL ARTÍCULO AQUÍ 346 millions de mètres cubes d'eau perdus chaque jour. 39 milliards de dollars perdus chaque année. Les niveaux de rendement de réseau bas (ou d'eau non-comptabilisée -Non-Revenue Water- élevés) sont un défi mondial pour l'approvisionnement en eau potable, entraînant des pertes massives en eau et en argent. Ils compromettent considérablement les progrès vers l'accès universel à l'eau, tant dans les pays développés que dans les pays en développement. Une réduction des pertes d'eau entraînerait des économies financières et une amélioration de la fiabilité des services. De plus, elle atténuerait la pression sur les ressources en eau dans les villes à croissance rapide, contribuant ainsi à la résilience climatique. Un certain nombre de gestionnaires de services publics font des progrès dans la lutte contre les pertes en eau, par exemple grâce à des programmes, des équipes et un suivi des données spécifiques. Cependant, de nombreux efforts ne sont pas entièrement couronnés de succès. La mauvaise gouvernance, la corruption et les malversations exacerbent les pertes physiques et commerciales qui constituent les pertes d'eau. Pourtant, les efforts d'amélioration ciblent rarement ces facteurs. Pour que les programmes de réduction des pertes d'eau soient plus efficaces et durables, il est essentiel que nous comprenions les problèmes de fond et les liens avec une mauvaise intégrité. Qu'en pensez-vous ? Comment abordez-vous les risques d'intégrité dans votre programme de gestion des pertes ? Partagez votre point de vue, contribuez à notre document de travail. La corruption contribue directement aux pertes d'eau Il y a des indications suggérant que les prestataires de services opérant dans des pays où les niveaux de corruption sont plus élevés ont tendance à subir des pertes d'eau plus importantes. La corruption affecte divers aspects de la gestion de l'eau, de la qualité des infrastructures aux pratiques de facturation et à l'efficacité opérationnelle. Les projets d'approvisionnement, de construction et d'entretien entachés par la corruption aboutissent souvent à des infrastructures de qualité inférieure, sujettes aux fuites et aux ruptures, ce qui contribue à l'augmentation des pertes d'eau. Les raccordements illégaux et la falsification des compteurs (en particulier par les gros consommateurs d'eau ou lorsqu'ils sont facilités par le personnel) aggravent encore les pertes commerciales pour les compagnies d'eau. Le népotisme et le copinage au sein des prestatatires de services d'eau peuvent conduire à la nomination de personnel ou d'entrepreneurs non qualifiés, ce qui compromet l'efficacité des initiatives de réduction des pertes en eau. En outre, la corruption détourne des fonds destinés à des projets essentiels, entravant les efforts de modernisation des infrastructures et de mise en œuvre de technologies de détection des fuites. Enfin, les pratiques de corruption érodent la confiance entre les fournisseurs de services d'eau et les clients, ce qui contribue à réduire la volonté de payer pour les services. La nécessité de mettre en place des stratégies globales d'amélioration du rendement de réseau Il est essentiel de s'attaquer à la corruption dans le secteur de l'eau pour réussir à réduire les pertes d'eau. Une approche globale impliquant des solutions juridiques, technologiques et de gouvernance est nécessaire pour atténuer le risque de corruption et améliorer les pratiques de gestion de l'eau. L'amélioration de la gestion financière, le renforcement des processus d'achats et de passation de marchés, l'application des lois anti-corruption et la promotion de la transparence et de la responsabilité sont des étapes cruciales pour les prestataires de services. L'adoption de technologies de pointe, telles que les compteurs intelligents et les systèmes automatisés de détection des fuites, peut améliorer l'efficacité des systèmes de distribution d'eau et minimiser les possibilités de corruption. La professionnalisation des services d'eau par le biais de programmes de recrutement et de formation fondés sur le mérite peut contribuer à atténuer l'influence du népotisme et du copinage, en favorisant une culture de la compétence et de l'intégrité au sein du secteur. De plus, en encourageant la participation et la sensibilisation du public, on peut donner aux usagers les moyens de demander des comptes aux autorités et de faire obstacle aux pratiques de corruption. Des données fiables sont également essentielles pour une prise de décision éclairée, ce qui souligne l'importance de relevés de compteurs, d'une facturation et de systèmes de gestion des données précis. Questions émergentes pour les programmes de gestion du rendement de l'eau Cet impact considérable de la corruption a des conséquences directes sur la manière de gérer au mieux les programmes de réduction des pertes. Disposer d'une équipe dédiée aux pertes d'eau peut être une bonne approche. Est-ce la meilleure ? Quels sont les éléments clés à prendre en compte pour que ces équipes soient les plus efficaces possible ? Quelles compétences le personnel doit-il posséder ? Quelques pistes à explorer... Les professionnels de gestion du rendement de réseau sont-ils suffisamment indépendants ? Ont-ils le pouvoir de s'attaquer aux problèmes de gestion dans différents départements ? Peuvent-ils accéder aux données dont ils ont besoin dans l'ensemble de l'organisation ? Bénéficient-ils d'un soutien suffisant de la part de la direction pour poser des questions difficiles, notamment sur les problèmes de corruption et d'intégrité ou sur la culture et les normes de l'entreprise ? Ont-ils les connaissances et les compétences nécessaires pour faire face aux risques de corruption et d'intégrité ? Sont-ils en mesure de collaborer efficacement avec leurs collègues chargés de l'audit ou de la conformité, et de s'engager auprès des mécanismes de contrôle externes et de la société civile pour renforcer le suivi des fuites et des problèmes ? Les sous-traitants, même dans le cadre de contrats basés sur la performance, peuvent-ils suffisamment prendre en compte les mécanismes de gouvernance interne qui affectent les pertes d'eau ? Le personnel de l'ensemble de l'organisation est-il conscient des normes de conduite qu'il est censé respecter ? Savent-ils quoi faire lorsqu'ils sont confrontés à une situation délicate ? Seront-ils en sécurité s'ils en parlent ? L'accent mis sur les questions de corruption et d'intégrité soulève des plus des questions sur la définition du rendement de l'eau. Est-il temps d'élargir notre catégorisation des composants des pertes d'eau afin de reconnaître explicitement les actes de malversation ? De nombreux tableaux définissant les pertes d'eau ne mentionnent que le vol d'eau comme composante. Pourquoi ? Qu'en est-il de la corruption pour obtenir un relevé de compteur favorable ? Que se passe-t-il lorsqu'il n'y a pas seulement des erreurs dans les relevés et les factures, mais aussi une manipulation active des données ? Qu'est-ce qui se cache derrière la consommation autorisée non facturée et quelle est la part qui résulte d'une ingérence indue ? Des systèmes de gestion des actifs et de facturation solides et précis sont essentiels pour mettre en place des stratégies efficaces de réduction des pertes d'eau, en mettant également l'accent sur l'intégrité. L'analyse des données peut être très révélatrice. Que devrions-nous mesurer et examiner de plus près pour identifier les signes avant-coureurs de corruption ou de manque d'intégrité ? Quelles données les équipes utilisent-elles déjà pour étayer leurs décisions en matière de pertes d'eau ? Quels sont les indicateurs (comme des montants de facturation identiques répétés) que nous devrions absolument suivre ? Photo de Wallace Mawire d'une fuite d'eau dans une rue de Harare, concours de photos WIN 2016. Avec nos remerciements. L'amélioration du rendement de réseau doit être un processus continu et une priorité stratégique En s'attaquant aux causes profondes de la corruption, en mettant en œuvre des cadres juridiques solides, en adoptant la technologie et en promouvant la transparence, nous pouvons soutenir la réduction des pertes d'eau et améliorer le rendement de réseau pour ainsi contribuer à l'utilisation équitable et efficace des ressources en eau pour les générations actuelles et futures. La lutte contre la corruption dans le secteur de l'eau n'est pas seulement un impératif moral, mais aussi une nécessité stratégique pour garantir l'accès à l'eau potable pour tous. Nous recueillons des contributions sur les stratégies visant à lutter plus efficacement et durablement contre les pertes en eau dans le secteur de l'eau en adoptant une approche qui tienne compte de facteurs importants tels que le manque d'intégrité. Nous sommes impatients de connaître votre point de vue. Commentez ci-dessous ou sur Linkedin , ou contactez-nous à l'adresse info@win-s.org .

Por qué necesitamos gestores fuertes de ANC y un nuevo enfoque  Por Barbara Schreiner, Directora Ejecutiva (WIN)    READ ARTICLE IN ENGLISH HERE / LIRE EN FRANCAIS ICI   346 millones de metros cúbicos de agua son perdidos cada día. $39 mil millones perdidos anualmente. El Agua no Contabilizada (ANC) es un desafío global en la provisión de agua potable segura, lo que conduce a pérdidas masivas de agua y financieras. Minimiza significativamente el progreso hacia el acceso universal tanto en países desarrollados como en los países en desarrollo. Reducir el ANC resulta en ahorros financieros y una mayor confiabilidad del servicio. También puede aliviar la presión sobre los recursos hídricos en ciudades de rápido crecimiento, contribuyendo a la resiliencia climática. Varios gerentes de servicios públicos están avanzando en la lucha contra el Agua No Contabilizada, por ejemplo, con programas, equipos y seguimiento de datos. Sin embargo, muchos esfuerzos no son completamente exitosos. La mala gobernanza, la corrupción y las malas prácticas agravan tanto las pérdidas físicas como comerciales que constituyen el ANC. Sin embargo, los esfuerzos de reducción del ANC rara vez abordan estos factores. Para que los programas de ANC sean más efectivos y sostenibles, es primordial que entendamos los problemas fundamentales y sus vínculos con la mala integridad. ¿Cuál es tu opinión? ¿Cómo estás abordando los riesgos de integridad en tu programa de reducción de pérdidas de agua no contabilizada? Comparte tus puntos de vista, contribuye a nuestro documento de trabajo.   La corrupción tiene una relación intrincada con el agua no contabilizada   Las empresas de servicios públicos que operan en países con mayores niveles de corrupción tienden a experimentar mayores pérdidas de agua. La corrupción afecta varios aspectos de la gestión del agua, desde la calidad de la infraestructura hasta las prácticas de facturación y la eficiencia operativa. Los proyectos de adquisición, construcción y mantenimiento contaminados por la corrupción a menudo resultan en infraestructura de calidad inferior propensa a fugas y roturas, lo que contribuye a un aumento en el agua no contabilizada. Las conexiones ilegales y la manipulación de medidores (especialmente por parte de grandes usuarios de agua o cuando son facilitadas por el personal) agravan aún más las pérdidas comerciales para las empresas de servicios públicos. El nepotismo y el amiguismo dentro de las empresas de servicios públicos de agua pueden llevar al nombramiento de personal o contratistas no calificados, comprometiendo la efectividad de las iniciativas de reducción de agua no contabilizada. La corrupción desvía fondos destinados a proyectos esenciales, obstaculizando los esfuerzos para mejorar la infraestructura e implementar tecnologías de detección de fugas. Además, las prácticas corruptas erosionan la confianza entre los proveedores de servicios de agua y los clientes, reduciendo la disposición a pagar por los servicios.   Se necesitan estrategias integrales de agua no contabilizada e integridad en todos los departamentos de servicios públicos   Abordar la corrupción en el sector del agua es esencial para una reducción exitosa del agua no contabilizada. Se requiere un enfoque integral que involucre soluciones legales, tecnológicas y de gobernanza para mitigar el riesgo de corrupción y mejorar las prácticas de gestión del agua. Mejorar la gestión financiera, fortalecer los procesos de adquisición, hacer cumplir las leyes anticorrupción y promover la transparencia y la rendición de cuentas son pasos cruciales para combatir la corrupción dentro de las empresas de servicios públicos de agua. La adopción de tecnologías avanzadas, como medidores inteligentes y sistemas automatizados de detección de fugas, puede mejorar la eficiencia de los sistemas de distribución de agua y minimizar las oportunidades de corrupción. Profesionalizar las empresas de servicios públicos de agua a través de programas de contratación y capacitación basados en el mérito puede ayudar a mitigar la influencia del nepotismo y el amiguismo, fomentando una cultura de competencia e integridad dentro del sector. Además, fomentar la participación y la conciencia pública puede empoderar a los ciudadanos para responsabilizar a las autoridades y actuar como un control sobre prácticas corruptas. Los datos confiables también son esenciales para la toma de decisiones informadas, resaltando la importancia de lecturas precisas de medidores, facturación y sistemas de gestión de datos.   Preguntas emergentes para la gestión óptima del agua no contabilizada     Este impacto de largo alcance de la corrupción tiene repercusiones directas sobre la mejor manera de gestionar los programas de ANC. Contar con un equipo especializado en ANC, como ya tienen varias empresas de servicios públicos, parece un buen enfoque. ¿Será el mejor? ¿Cuáles son los elementos clave que hay que tener en cuenta para que estos equipos sean más eficaces? ¿Qué habilidades necesitan tener los empleados?     ¿Son los profesionales de NRW lo suficientemente independientes? ¿Tienen el poder para abordar problemas de gestión en diferentes departamentos? ¿Pueden acceder a los datos que necesitan de toda la organización? ¿Tienen suficiente apoyo de la alta dirección para hacer preguntas difíciles, incluyendo aquellas sobre corrupción y desafíos de integridad, o sobre la cultura y normas de la empresa? ¿Tienen el conocimiento y las habilidades necesarias para lidiar con riesgos de corrupción e integridad? ¿Pueden colaborar eficazmente con colegas de auditoría o cumplimiento, y comprometerse con mecanismos de supervisión externos y la sociedad civil para fortalecer la monitorización de fugas y problemas? ¿Pueden los contratistas externos, incluso con contratos basados en el rendimiento, abordar suficientemente los mecanismos de gobernanza interna que afectan al ANC? ¿Es consciente el personal de toda la organización de las normas de conducta con las que debe trabajar? ¿Saben qué hacer cuando se enfrentan a una situación delicada? ¿Estarán seguros si dicen algo al respecto?      Además, centrarse en cuestiones de corrupción e integridad plantea preguntas sobre la definición de los componentes del ANC. ¿Es hora de ampliar nuestra categorización de los componentes de ANC para reconocer explícitamente actos de mala conducta? Muchas tablas que definen ANC resaltan solo el robo de agua como un componente. ¿Qué pasa con el soborno para obtener una lectura favorable del medidor? ¿Qué sucede cuando no solo hay errores en las lecturas y facturaciones, sino también manipulación activa de datos? ¿Qué hay detrás del consumo autorizado no facturado y cuánto se debe a interferencias indebidas? La gestión sólida y precisa de activos y sistemas de facturación es fundamental para estrategias efectivas de reducción de ANC, también desde el punto de vista de la integridad. El análisis de datos puede ser muy revelador. ¿Qué deberíamos medir y examinar más detenidamente para identificar señales de alerta de corrupción o falta de integridad? ¿Qué datos están utilizando los equipos actualmente para respaldar sus decisiones sobre ANC? ¿Qué indicadores (como la repetición de importes de facturación idénticos) deberíamos tener en cuenta?     Foto: Wallace Mawire, Fuga de agua en una calle de Harare, concurso fotográfico WIN 2016. Agradecimientos Reducir el agua no facturada debe ser un proceso continuo y una prioridad estratégica     Al abordar las causas profundas de la corrupción, implementar marcos legales sólidos, adoptar la tecnología y promover la transparencia, podemos apoyar la reducción de ANC y contribuir al uso equitativo y eficiente de los recursos hídricos para las generaciones presentes y futuras. La lucha contra la corrupción en el sector del agua no es sólo un imperativo moral, sino también una necesidad estratégica para garantizar el acceso al agua limpia para todos. Estamos recopilando aportes sobre estrategias para abordar de manera más efectiva y sostenible el ANC con un enfoque que tenga en cuenta impulsores importantes como la falta de integridad. Estamos ansiosos por conocer sus opiniones. Comente a continuación o en LinkedIn , o póngase en contacto en info@win-s.org

Plan for integrity, reduce corruption risks, build trust in water sector programmes and service delivery. Launch Integrity Management work with WIN tools and frameworks to strengthen utilities and water organisations. Monitor and improve infrastructure planning with our indicators. Acting for integrity Integrity failures and corruption in the water and sanitation sectors are not inevitable: they are symptoms of weak systems and they are often preventable with the right tools and resources. An investment in integrity is an investment for sustainability. There are many ways to act for integrity – in individual projects, within water and sanitation institutions, and across the water and sanitation sectors. We work with partners to motivate collective action at different levels. This can mean working with local integrity champions to monitor project implementation, managing integrity with service providers, or supporting regulators to promote integrity for the sector. Principles for integrity To build integrity, start with the building blocks: promoting Transparency, Accountability, Participation, and Anti-corruption (TAPA). There are then many ways to act for integrity, in individual projects, within water and sanitation institutions, and across the sector. Tools and support for integrity management Integrity management is the process of assessing risks regularly, then creating a practical action plan to address them. Our open integrity tools can facilitate this process. We work especially closely with service providers from major cities to remote communities, that use integrity management tools to increase user trust, develop better customer relations, and ensure financial stability. We also provide facilitator training and support for integrity processes at all levels. TOOLS FOR UTILITIES TOOLS FOR COMMUNITY SYSTEMS TOOLS FOR REGULATORS TOOLS FOR PARTNERSHIPS Tools for water and sanitation utilities Utilities face major challenges to deliver on their mandate and provide essential service in the face of climate change and urban transformation. The best leaders will make sure integrity issues don’t hold them back. Integrity management tools can help utilities: Develop staff understanding of the integrity risks that can jeopardise performance, creditworthiness, and reputation. Develop practical plans for improvement on key issues related to human resources, accounting, contract management, or customer relations. Get support for integrity management work: CONTACT US Get started with self-assessment! Where does your utility stand across the 5 integrity principles of corporate governance? GO TO SURVEY ACCEDA A LA ENCUESTA ACCEDER AU QUESTIONNAIRE Integrity Management Tool InWASH The complete integrity management toolbox for water utility performance, with resources to assess risks and plan practical integrity work. ACCESS INWASH Resources for a coached integrity management process with assessment indicators Developed with support from the IDB, GIZ, cewas, and SIWI In use since 2014, in over 20 utilities worldwide Case studies: Through an integrity management process, utilities in Albania and Bangladesh have worked to address staff motivation issues, implementing more effective monitoring and increasing field inspections. By doing so, both utilities were able to better control illegal connections and reduce non-revenue water (NRW). LEARN MORE Tools for small and community-managed water systems Small water supply management committees face steep challenges to ensure water is available for their community. With limited means, often limited support from authorities, unclear regulatory frameworks, systems not always built to last will fail prematurely or be difficult to keep up. One-time technical trainings are not the solution. An integrity lens makes it possible to: Focus on root causes of poor system performance and premature failure Find systematic solutions in a participatory manner Get support for integrity management work: CONTACT US Integrity Management Toolbox for Small Water Supply Systems (IMT-SWSS) Practical resources for managing committees of small water supply systems or community-based systems. Integrity Management Tool Resources for a coached integrity management process Developed with Caritas Switzerland with input and support from KEWASNET, KWAHO, NIA, Controla Tu Gobierno, and Cantaro Azul Used in 100 communities in Kenya, Mexico, Ethiopia, and South Sudan Case study: Mexico In Mexico, rural communities located in the centre and south of the country which have implemented the IMT-SWSS, put in place a numbers of measures to engage with users, for example: complaint mechanisms for users, regular meetings with families and community audits, or agreements on a transparent fee or rate structure. The measures are changing the reputation and support for the water committee and are the foundation for better service. LEARN MORE Tools for regulators Regulatory agencies have a crucial role in promoting and safeguarding integrity in water and sanitation. They can incentivise equitable and professional service and hold water and sanitation stakeholders accountable, against clear standards. Regulators must also be protected from corruption, capture and undue interference. Integrity management tools can help regulators to: Develop an understanding and address internal integrity risks that would compromise their position Develop frameworks for accountability of water service providers under their purview, for example reporting standards on integrity, procurement, or disclosure. Get support for your integrity management plans: CONTACT US Integrity Management Toolbox for Water Sector Organisations A set of resources to launch and facilitate a long-term integrity change management approach in a water and sanitation sector institutions Integrity Management Tool Resources for a coached integrity management process Developed by the Consortium for Water Integrity in Latin America (WIN, cewas, SIWI) with support from IDB. Piloted in Latin America Case study: Honduras In Honduras, where a large share of water services are managed by community groups, applying the IMT allowed the regulator to address integrity risks and legalise more than 500 water boards, ensuring funds in the name of organisations and not individuals and limiting opportunities for fraud. Resources for multi-stakeholder partnerships for water Cooperation, across sectors or across stakeholders, is critical to effective water management. Integrity is a way to build trust and develop common ground among different partners. Where governance structures are fractured, complex, or vulnerable to capture by morepowerful partners, integrity can contribute to more balanced decision-making and limit accountability gaps. There are high integrity risks in water and natural resource management that need to be taken into account directly for partnerships to be effective, serve the public interest, and secure funding. Integrity tools can help partnerships put in place the needed structures and safeguards to reach their objectives sustainably. Get support: CONTACT US Integrity Framework for Water Stewardship Initiatives A risk management framework build trust and ensure effectiveness of water stewardship initiatives through integrity. Integrity Management Tool Resources for introducting integrity measures across the lifecycle of water stewardship initiatives Developed with support from GIZ Guidelines for integrity in WEFE nexus initiatives Practical guidelines on how best to strengthen four governance areas of WEFE Nexus initiatives: Institutions, Information, Investment,... Integrity Management Tool Resources to build trust among partners and strengthen integrity in key risks areas of WEFE Nexus inititiatives Developed with support from GIZ Case study: Zambia The Lusaka Water Security Initiative (LuWSI) has an extensive stakeholder engagement process including local and national, public, private, and civil society actors working towards water security. Importantly, the initiative also gathered input from 12 of the city's most vulnerable wards to inform its plans. LuWSI also publicly shares information about its results and expenditure. Tools training For consultants and facilitators: We offer training and backstopping for consultants and facilitators supporting utilities or communities to improve service and governance. CONTACT US

Water is life. Sanitation is dignity. Don't let corruption get in the way. Donate today. Support the Water Integrity Network to put integrity at the heart of water and sanitation management and ensure clean and sustainable water and sanitation services, for all . Together we can ensure financing for water and sanitation reaches end users, we can strengthen water and sanitation institutions and programmes, and protect water and sanitation systems in the face of climate change. Your donations specifically go to: Local partners in Bangladesh, Kenya, Mexico, and Uganda to raise awareness and hold stakeholders accountable for their promises on water and sanitation. Research on corruption and integrity risks, for partners to develop evidence-based and effective strategies against the issues draining sector resources. Practical support to water and sanitation service providers, utilities, institutions, and water committees, to take action for integrity, publish transparent information and engage with users, or address conflicts of interest and procurement weaknesses. Training and knowledge sharing to empower water and sanitation professionals on integrity and to strengthen institutions. By supporting our work, you contribute to a world where water is managed for resilience and everyone has fair and sustainable access to water and sanitation. Contact us Discuss strategy and long-term funding: Barbara Schreiner, WIN Executive Director Alt Moabit 91b, 10559 Berlin, Germany info@win-s.org +49 30 809 246 130 WIN e.V. is non-profit association registered in Germany. We have a current Equivalency Determination (ED) certificate. Accountability is core to who we are: we are open about our finances and publish yearly results and audit reports. Thank you Your support is changing the course of the water and sanitation sectors. "WIN is a niche network of partners that expand and share knowledge on the integrity issues facing the water sector. This is crucial input to national and international discourses on integrity and water and sanitation. WIN achieves impact that Sida assesses is well beyond its small size." Ylva Schwinn, Programme Specialist - WASH, Sida (2024)

Water Integrity Network (WIN) - Championing integrity for effective water and sanitation management. Join us and 65+ global partners committed to a just world with decent water access. Who we are By promoting integrity and addressing corruption in water and sanitation, together we can transform water and sanitation management and service delivery to reach everyone, including the most marginalised. We work as a global research and advocacy partnership, focusing on: awareness raising for integrity, training and knowledge sharing on clean water governance, technical assistance to water and sanitation organisations, to assess integrity risks and prevent corruption. Join and support us to ensure transparency, accountability, participation, and anti-corruption shake up the water and sanitation sectors for good. Global Network Over 65 partner organisations sharing knowledge and tools JOIN NEXT EVENTS Research and Advocacy Partnerships On WASH finance, rural and urban service delivery, regulation, water stewardship, sexual corruption... BROWSE PUBLICATIONS Country Programmes Local integrity networks for action in Bangladesh, Kenya, Mexico, and Uganda FIND OUT MORE Technical Advisory Working with water and sanitation utilities, water management committees, regulators, policy-makers, WASH and climate organisations GET IN TOUCH "The challenges facing the water sector are immense and no single actor can solve them alone. Only through concerted efforts by all stakeholders—including governments, public institutions, businesses, private organisations, and civil society—can these challenges be confronted. WIN invites you to join this journey, and to promote a culture of integrity in pursuit of a socially just world in which everyone has access to decent water and sanitation services." Barbara Schreiner, WIN Executive Director Strategy 2023-2033 READ OUR STRATEGY Water integrity partners We work with more than 65 partners from all over the world, including civil society organisations, international development organisations, sector funders, water and sanitation service providers, regulators, and associations. Becoming a partner is free and open to any organisation aligned with WIN’s values. Formal WIN partners publicly commit to launching integrity initiatives and are supported by the WIN team. WIN teamWIN team.WIN Put integrity at the heart of the water and sanitation sector, become a partner! JOIN US WIN team We are small, dedicated, international team based in Berlin, Germany and Nairobi, Kenya. Barbara Schreiner Executive Director Barbara has over 30 years’ experience in water management in developing countries with a focus on good governance and addressing poverty and inequality, including in relation to gender and other forms of social and economic marginalisation. Before joining WIN, she was Executive Director of the Pegasys Institute, and a Director at Pegasys Consulting. She worked for over a decade in senior management in the public sector, has been advisor to three Ministers, and is a member of the National Anti-Corruption Council of South Africa. Kelly Acuña Programme Lead Latin America, Regulation Kelly is responsible for the implementation of water integrity management programmes in Mexico and across Latin America. She is an economist with post-graduate degrees in Public Policy and Economics from Hertie School of Governance. Kelly is an expert on water and sanitation regulation with several years of professional experience in the regulation of water and sanitation services in Colombia focusing on fostering efficiency, innovation, sustainability, and good governance. Mary Galvin Programme Lead Research Mary has worked on water, sanitation and climate issues as a researcher, development practitioner, consultant, and water justice activist in South Africa and globally since 1992. She has directed three non-profit organisations engaging in community organising, action research, and advocacy in these areas. From 2014 to 2023 she was Associate Professor in development studies at the University of Johannesburg. She obtained a MA from Yale University in 1992 and a PhD from the University of California, Berkeley in 2006. Eliška Godiveau Finance and Administration Manager Eliška is responsible for financial management, human resources and administration at WIN. She is a certified accountant and holds a degree in Middle Eastern studies and Translation and Interpretation studies. Claire Grandadam Programme Lead Communications Claire manages external communication and also supports change management processes of service providers. She makes sure Transparency, Accountability, Participation, and Anti-Corruption measures in the water sector gain visibility and traction. She has 15 years of professional experience in corporate and non-profit communication work in the renewable energy and water sectors. She also has professional experience as an internal auditor and expert for compliance and ISO-9001 quality management. Marcela López Programme Lead Capacity Development Marcela is in charge of Capacity Building and Knowledge Management programmes at WIN. She is geographer with an interdisciplinary background in urban and environmental studies. She has been working at the interface between corporatisation, water governance and infrastructures. She also works as a Senior Lecturer at the international Urban Management master's course at the Technische Universität Berlin and New York University, Berlin. George Osoro Programme Lead East Africa George is responsible for water integrity management programmes and advocates for integrity with partners across East Africa. He has a post-graduate degree in Water Engineering. George has several years of professional experience in the water and sanitation service sector, working on enhancing efficiency, innovation, sustainability, coordination and good governance amongst water service providers, state and non-state actors. George is specialised in water and climate governance, WASH, IWRM, and urban and rural water management, system strengthening. Rebecca Sands Programme Lead - Tools, Climate, GESI Rebecca manages WIN's tools portfolio and leads the climate work stream. She also ensures that gender and social inclusion are integrated across WIN's areas of work. She has a Master's degree in Environmental Policy from Sciences Po Paris and has over 5 years' experience working in research and analysis, project management, and stakeholder engagement across INGOs, NGOs, and the private sector. Josefa Vergara Programme Officer Josefa supports the development of educational and training material at WIN. She is an Engineer in Natural Resources, with a Master's degree in Global Change Geography from the Humboldt Univeristät zu Berlin. With over five years of experience in Chile and Germany, her work has focused on ecosystem services, urban ecology research, and water governance. Ivan Zupan Programme Manager Ivan is heading WIN country programmes in Kenya, Mexico, Bangladesh, and Uganda. He also assists the Executive Director with management, planning and fundraising. Ivan has more than 10 years of working experience in the anti-corruption section with previous engagements with Transparency International and the International Anti-Corruption Academy Ruchika Satish Programme Lead South Asia, Sanitation Ruchika is responsible for water integrity projects in Bangladesh. She has over five years experience working in the development sector in India, specifically with Monitoring, Evaluation and Learning activities and reporting process for Donors, Incubators, and NGOs working in Renewable Energy, Health, Education, Livelihoods, WASH, and Gender. She also has experience implementing sanitation projects in rural India. Talented interns and work students regularly enrich the team and we are grateful for their contribution. Interested in joining us as well? Check our opportunities or get in touch directly. Contact us First name Last name Email Write a message SEND Thank you! Your message has been sent. Main Contact Us Anchor Governance The General Assembly of Members is the primary governance body of the WIN association. It decides on long-term strategy as well as annual planning, and is composed of up to 15 members, including organisations and individuals. Three to five WIN members are elected to form the Supervisory Board and provide oversight of the WIN Executive Director. The Board is currently composed of: Ede Ijjasz (Chair of the Board), Peter Conze, Robert Gakubia, Alana Potter, and Jane Nabunnya, IRC Uganda Country Director as representative of IRC. The Supervisory Board appointed Barbara Schreiner as the Association’s Executive Director (Vorstand) in 2018. Current General Assembly Members Organisations Current General Assembly Members Individuals Aquafed AquaFed is the International Federation of Private Water Operators. End Water Poverty End Water Poverty is a global civil society coalition campaigning for governments to respect, protect and fulfil people’s human rights to safe water and sanitation. Global Water Operators' Partnerships Alliance (GWOPA) The Global Water Operators’ Partnerships Alliance (GWOPA) is an international network created to support water operators through Water Operator’s Partnerships (WOPs), peer support exchanges between two or more water operators, on a not-for-profit basis. IRC IRC is an international think tank actively building strong water, sanitation and hygiene systems – from the bottom up and the top down. International Water Management Institute (IWMI) The International Water Management Institute (IWMI) is a non-profit international water management research organisation under the CGIAR Stockholm International Water Institute (SIWI) The Stockholm International Water Institute (SIWI) is a not-for-profit institute working globally to change how water is understood, valued and managed. World Youth Parliament for Water The World Youth Parliament for Water is a network of passionate young people making waves of change in the water sector in over 80 countries. Ede Ijjasz Ede Ijjász-Vásquez retired from the World Bank after a 23-year career. He is a nonresident senior fellow in the Africa Growth Initiative at Brooking and an advisor for sustainable development organisations. He led work in a wide range of development topics including global environmental issues, sustainable development, green infrastructure, smart cities, water resources, climate change, agriculture, blue economy, resilience and disaster risk management, fragility and conflict, resettlement, PPPs, ESG, and urban development. He worked in more than 90 developing and emerging countries in all regions of the world – from fragile and conflict-affected countries to high middle-income countries. He also has over 20 years of teaching experience at the graduate level in the US and China. Peter Conze Peter Conze is a co-founder and partner of the Humboldt-Viadrina Governance Platform, and on the advisory board of the Garment Industries Transparency Initiative. He worked for 35 years for the German aid agency Gesellschaft für Internationale Zusammentarbeit (GIZ), where he served as Africa director and was Division Chief of GIZ for Eastern Europe. He also served as government advisor to the Ministry of Finance. He was a founder of Transparency International (TI) and advises on Africa activities. In addition, he is a member of the TI-Germany Board of Directors. Robert Gakubia Robert Gakubia is the outgoing CEO of the Water Services Regulatory Board of Kenya. He is an expert on regulation and institutional development issues in the water sector and has significant hands-on experience in water policy, water law, and water sector administration. He was previously Chief Engineer/Director of Water Services at the Kenyan Ministry of Water where he first started his career in public service. He was in the strategic leadership team of the Kenyan water sector reform after 2004 and was a key member of the Team preparing Vision 2030 for the Kenyan water sector in 2005-2007 and the first Medium Term Plan [2008 - 2012] for its implementation. Dick van Ginhoven Dick van Ginhoven is a consultant for the Water Finance Facility (WFF) and UNICEF in the East Asia Regional WASH Programme. He previously was a diplomat of the Ministry of Foreign Affairs of the Netherlands. From 2004 to 2017, he was responsible for the formulation and implementation of the DGIS development policy for drinking water and sanitation. In this period, Dick was member of the Governing Council of the WSP/World Bank, the WSSCC and SWA. He held several positions at the Ministry, in southern Africa, in the Gulf region and in North Africa. He joined the WIN Supervisory Board in 2017. Vasudha Pangare Vasudha Pangare has been working as a gender equality and social inclusion specialist in the areas of land and water management, environment conservation, climate change, water for agriculture, water supply, rural livelihoods, policy and governance for almost four decades. She has extensive field experience across Asia and Africa. She has contributed to global, thematic, national and programme evaluations of FAO's work in gender, water, and agriculture. She is a Gender Advisor to UNESCO's World Water Assessment Programme, and is an author of the UNESCO WWAP toolkit on sex-disaggregated water data, assessment and monitoring. Alana Potter Alana Potter is the Head of Research and Advocacy at the Equality Collective, a community-based law clinic in the Eastern Cape. Alana has extensive water sector experience, starting at the Mvula Trust in South Africa, and continuing as lead of IRC’s Africa Regional programme, working with public, private, and civil society actors in Zimbabwe, Mozambique, Ethiopia, Kenya and Uganda. Alana was Director of Research and Advocacy at the Socio-Economic Rights Institute of South Africa (SERI), and then coordinator of End Water Poverty (hosted by WaterAid), a global civil society coalition of more than 150 civil society organisations in 80 countries focusing on the realisation of their rights to safe water and sanitation and a safe environment. She has and is advising Human Rights Watch; the AMCOW International Task Force; the UN Water Expert Group; the Africa Water Justice Network’s interim steering committee; the Water Integrity Network’s Supervisory Board; Accountability for Water’s global advisory group; Sanitation and Water for All’s grants committee; the steering committee for the Public Interest Law Gathering (2017-2020), and the International Covenant on Economic, Social and Cultural Rights (ICESCR) CSO Coalition, among others. Fermin Reygadas Fermin Reygadas has 20 years of experience working towards the fulfillment of the human rights to water and sanitation and the equitable management of water resources. He is co-founder and Executive Director of Cantaro Azul and a board member of the first public-community municipal water institution in Mexico. Fermin has served as an advisor to the Water Resources Committees in the Congress of Chiapas and the Chamber of Deputies of Mexico. For his track record of innovation and systemic change, Fermín has been elected as an Ashoka Fellow. Oriana Romano Oriana Romano heads the OECD Water Governance Initiative and coordinates the programme on the Economics and Governance of Circular economy In Cities at the Cities, Urban Policies, and Sustainable Development Division of the OECD Centre for Entrepreneurship, SMEs, Regions and Cities. Before joining OECD in 2013, she was research assistant and university lecturer in Environmental Economics at the Centre for International Business and Sustainability in London Metropolitan University and at the Department of Social Science of the University "L'Orientale" in Naples. (Naples, Italy). Funders and supporters WIN’s work is possible thanks to the contributions and ideas of our partners and members who implement programmes with us on water integrity worldwide and thanks to the funding of GIZ, the Hewlett Foundation, the Inter-American Development Bank, NVF, and the governments of the Netherlands (via DGIS), Sweden (via Sida) and Switzerland (via SDC). Thank you! Opportunities Announcements of vacancies, internships, volunteer opportunities, and calls for proposals for services, for WIN and our close partners are posted here. Office space for rent at Water Integrity Network main office in Berlin Jul 14