InWASH is a complete integrity management toolbox for water utilities. Use it to identify areas for improvement and plan action. InWASH Leveraging integrity for better performance of water utilities A complete integrity management toolbox Integrity is vital for water utilities to deliver good services, build stakeholder trust, protect reputations, and safeguard finances and performance from corruption and mismanagement. Leading utilities proactively build and maintain integrity. We have tools to help. InWASH is a complete integrity management toolbox for water utilities. It is used to identify areas for improvement and plan integrity action in a participatory and practical manner. It focuses on internal business processes and includes tools for human resources, accounting, contract management, and customer relations. How it works InWASH is ideally implemented as a phased process facilitated by an integrity coach, an organisational change management expert trained on integrity. InWASH has been developed with support from the IDB, GIZ, cewas, and SIWI. Its basic components have been applied by over 20 utilities worldwide. WIN has worked with utilities directly engaging in an integrity process and has also worked with regulators and funders using integrity management tools to benchmark and incentivise groups of utilities. InWash Video Get support for your integrity management plan WIN supports organisations to use InWASH or assess integrity risks. We also provide training on water integrity or on key areas of risk, such as service in informal settlements or sextortion. CONTACT US What is in InWASH A detailed methodology to launch an integrity management process with guidance from a coach. The Integrity Assessment: 15 straightforward indicators to benchmark current integrity practices, based on international best practices and aligned with Aquarating standards. Clear descriptions of typical integrity risks that can undermine the work of water and sanitation service providers. A business model exercise to evaluate how poor integrity impacts a utility’s core functions and how it will improve. Descriptions of more than 50 practical tools to inspire a change management process that fits the needs and realities of each utility. Get started Where does your organisation stands across the five integrity principles of corporate governance? Take the InWASH self-assessment. In English En Español En Français Resources for utilities Integrity Management for Utilities Urban water Enhancing Integrity Management of Water Utilities for Sustainable Water Utilities Improving Integrity for Better Performance: Evidence from Global Integrity Management Processes Water integrity Integrity management for sanitation and water utilities: cost-effective booster for service delivery Utilities Demystifying water integrity: from policy to practice using the Integrity Management Toolbox Utilities Water TAP Manual: A Practical Guide to Managing Water Integrity in Water Utilities Procurement Case studies In Bangladesh, KWASA halved the time needed to process new connections and improved customer approval ratings, through transparency and streamlined operating procedures. In Albania, Gjirokastra Water and Sewerage Utility reduced illegal connections and non-revenue water by focusing on staff motivation issues and better monitoring and field inspections. In Peru, SEDAPAL’s compliance and integrity unit uses integrity management to mitigate risks of corruption in procurement, clandestine connections, and abuses in water billing. LEARN MORE Request the full (free) facilitation kit from WIN DOWNLOAD INWASH OVERVIEW GET FULL FACILITATION KIT

WIN advocates for integrity in the water and sanitation sectors to reduce corruption risks and improve services, for all. Join as a network partner! Our work The Water Integrity Network is the leading global research and advocacy partnership dedicated to clean water governance. WIN focuses on corruption risk prevention and awareness raising, knowledge sharing and technical assistance for integrity since 2006. We champion integrity to improve water and sanitation management and service delivery for all, including the poorest and most marginalised. WATER INTEGRITY IN 90 SECONDS 4 Country programmes with integrity coalitions in Bangladesh, Kenya, Mexico, and Uganda. +13 million People served by utilities and community groups using integrity tools to improve operations and compliance. +200 Water professionals trained on integrity topics every year. +65 Network partners contributing to global research and integrity advocacy. ALL PROGRAMMES UPCOMING EVENTS CURRENT TRAININGS New report: Water Integrity Global Outlook 3 Integrity for Water and Sanitation Finance READ REPORT Focus areas Water and sanitation finance Climate adaptation and maladaptation Urban service provision and utilities Informal settlements Sanitation and CWIS Rural water Water, Energy, Food, Ecosystems Newsletter Sign up to our newsletter First name Last name Email SUBSCRIBE Thanks for subscribing! Water Integrity Global Outlook Our triannual flagship report: an in-depth analysis of water integrity trends and opportunities in different areas. WIGO COMING NEXT: WIGO4 Climate Adaptation & Maladaptation WIGO 4 will examine how integrity in climate adaptation efforts can build more resilient communities, water and sanitaiton infrastructure, and systems, recognising global power imbalances and economic injustice. It will also show how integrity-preparedness of water and sanitation organisations is crucial to cope with coming challenges. LEARN MORE NEW: WIGO3 Water & Sanitation Finance Read WIGO3 to find out: Where is the money for water and sanitation? What integrity risks threaten it? How do we use existing funds better? And find out what funders, indivual organisations, civil society, and regulators can do to make sure money goes and is used where it is intended and most needed. LEARN MORE WIGO2 Urban Water & Sanitation Services Read WIGO2 to learn what mayors, service providers, regulators, civil society organisations, and funders can do to understand and address risks related to water and sanitation services in cities, including those related to petty corruption, procurement, sextortion, service exclusion, and poor quality WASH services in informal settlements. LEARN MORE More Publications Water Integrity Network Annual Report 2024 News Integrity risks in water and sanitation climate adaptation Climate adaptation Qu'est-ce que la sextorsion? Que faire pour contrecarrer cette pratique? Sextortion / Sexual corruption ¿Qué es la sextorsión y qué podemos hacer al respecto? Sextortion / Sexual corruption Regulating urban sanitation: integrity and CWIS go hand in hand Sanitation Financialisation: an intractable breach of integrity in the water and sewerage systems in England and Wales Finance VIEW ALL PUBLICATIONS Integrity Talks The Integrity of Self-Supply Systems (Integrity Talk 13): What do governments have to do with water and sanitation self-supply? Integrity Talk ¿Qué pueden hacer los reguladores para regular con y para la integridad? (Integrity Talk 12) Regulation How to regulate FOR integrity, and WITH integrity (Integrity Talk 12) Regulation Grandes Ciudades y Escasez de Agua: Cuestiones de Rendición de Cuentas (Charla de Integridad 11) Urban water Big Cities and Water Scarcity: Issues of Accountability (Integrity Talk 11) Urban water Youth for Integrity in Water and Sanitation (Integrity Talk 10) Water integrity VIEW ALL INTEGRITY TALK SUMMARIES

Join us to achieve SDGs through transparency and collective action. 65+ global partners committed to a just world with decent water access. Become a WIN partner Application form A global network for integrity action WIN is a global, open network of individuals and organisations. We bring people together with integrity as a guiding principle, to improve water management and service delivery. We work with more than 65 partners from all over the world, including civil society organisations, international development organisations, sector funders, water and sanitation service providers, regulators, and associations. Formal WIN partners publicly commit to launching integrity initiatives and are supported by the WIN team. Partnership is a voluntary process to strengthen collaboration and exchange. Funding is not guaranteed. READ WIN PARTNERSHIP POLICY READ CODE OF CONDUCT FOR WIN PARTNERS Please tell us about your organisation and how we can contact you Organisation* First name of contact person Last name of contact person Email* Address of organisation Organisation website Where do you work? (Geographical scope) What do you do? Please tell us more about why you want to join WIN and about your work on integrity Why does your organisation wish to join the Water Integrity Network?* How does your organisation wish to engage with the network? Joint advocacy Joint research Knowledge sharing, discussions, working groups Using or promoting integrity tools Other Which areas of work are you most keen to explore? Climate adaptation Urban water Sanitation and CWIS Rural WASH and community-based water and sanitation Water and sanitation finance Water allocation and resource management Other Does your organisation already promote integrity in the water and sanitation sectors, and if so, how (specific examples are appreciated)?* I have read and agree to the WIN partnership policy I have read and will respect the WIN partner code of conduct I affirm that my organisation does not discriminate or exclude groups or individuals and is not convicted for human rights violations or corruption. Yes, please subscribe me to the WIN mailing list to receive newsletters and event invitations Submit

Wasser ist Leben. Sanitäre Einrichtungen bedeuten Menschenwürde. Lassen Sie nicht zu, dass Korruption den Zugang zu sauberem Wasser und sanitären Einrichtungen behindert. Spenden Sie heute. Unterstützen Sie das Water Integrity Network (WIN), um Transparenz und Integrität in die Wasser- und Sanitärversorgung zu bringen und nachhaltige, saubere Dienstleistungen für alle zu gewährleisten. Warum Ihre Spende wichtig ist Gemeinsam können wir sicherstellen, dass finanzielle Mittel dort ankommen, wo sie gebraucht werden: bei den Menschen. Ihre Unterstützung hilft uns, Institutionen und Programme im Wassersektor zu stärken und Wasser- sowie Abwassersysteme gegen die Auswirkungen des Klimawandels zu schützen. Ihre Spende bewirkt konkret: Stärkung lokaler Partner in Bangladesch, Kenia, Mexiko und Uganda, um Korruption zu bekämpfen und die Verantwortlichen für ihre Versprechen hinsichtlich der Wasser- und Sanitärversorgung zur Rechenschaft zu ziehen. Forschung zu Korruptionsrisiken, damit unsere Partner wirksame, faktenbasierte Strategien gegen Misswirtschaft entwickeln können. Praktische Unterstützung für Wasseranbieter und Institutionen, um Transparenz zu fördern, Interessenkonflikte zu vermeiden und Beschaffungsprozesse sicherer zu machen. Schulungen und Wissensaustausch, um Fachleute im Wassersektor für Integrität zu sensibilisieren und Institutionen zu stärken. Gemeinsam für eine gerechte Zukunft! Indem Sie unsere Arbeit unterstützen, tragen Sie zu einer Welt bei, in der Wasser verantwortungsbewusst bewirtschaftet wird und jeder Mensch fairen und nachhaltigen Zugang zu sauberem Wasser und sanitären Einrichtungen hat. Kontaktieren Sie uns! Möchten Sie mehr über unsere Strategie und Aktivitäten erfahren? Barbara Schreiner, WIN Vorstand Alt Moabit 91b, 10559 Berlin, Deutschland info@win-s.org +49 30 809 246 130 WIN e.V. ist ein in Deutschland eingetragener gemeinnütziger Verein. Wir legen transparent Rechenschaft über unsere Finanzen ab, inklusive jährlicher Prüfungen durch eine Wirtschaftsprüfungsgesellschaft. Danke Ihre Unterstützung verändert den Wassersektor zum Besseren! "WIN is a niche network of partners that expand and share knowledge on the integrity issues facing the water sector. This is crucial input to national and international discourses on integrity and water and sanitation. WIN achieves impact that Sida assesses is well beyond its small size." Ylva Schwinn, Programme Specialist - WASH, Sida (2024)

Water is life. Sanitation is dignity. Don't let corruption get in the way. Donate today. Support the Water Integrity Network to put integrity at the heart of water and sanitation management and ensure clean and sustainable water and sanitation services, for all . Together we can ensure financing for water and sanitation reaches end users, we can strengthen water and sanitation institutions and programmes, and protect water and sanitation systems in the face of climate change. Your donations specifically go to: Local partners in Bangladesh, Kenya, Mexico, and Uganda to raise awareness and hold stakeholders accountable for their promises on water and sanitation. Research on corruption and integrity risks, for partners to develop evidence-based and effective strategies against the issues draining sector resources. Practical support to water and sanitation service providers, utilities, institutions, and water committees, to take action for integrity, publish transparent information and engage with users, or address conflicts of interest and procurement weaknesses. Training and knowledge sharing to empower water and sanitation professionals on integrity and to strengthen institutions. By supporting our work, you contribute to a world where water is managed for resilience and everyone has fair and sustainable access to water and sanitation. Contact us Discuss strategy and long-term funding: Barbara Schreiner, WIN Executive Director Alt Moabit 91b, 10559 Berlin, Germany info@win-s.org +49 30 809 246 130 WIN e.V. is non-profit association registered in Germany. We have a current Equivalency Determination (ED) certificate. Accountability is core to who we are: we are open about our finances and publish yearly results and audit reports. Thank you Your support is changing the course of the water and sanitation sectors. "WIN is a niche network of partners that expand and share knowledge on the integrity issues facing the water sector. This is crucial input to national and international discourses on integrity and water and sanitation. WIN achieves impact that Sida assesses is well beyond its small size." Ylva Schwinn, Programme Specialist - WASH, Sida (2024)

Hear form high-level speakers and partners and learn about integrity risks and opportunities from our past integrity talks Integrity talks

Training and open, online courses on water integrity, integrity for water and sanitation in informal settlements, and more Training FREE online self-paced courses on integrity for people working in or studying water and sanitation. Bespoke presentations and training on integrity risks and tools. GET IN TOUCH Free, online courses For water and sanitation professionals and students At your own pace, on your own time Certificates on finalisation Why follow a course on water integrity? Integrity plays a crucial and overlooked role in improving water and sanitation financing and programme development. WIN online courses will help water and sanitation professionals better understand the risks that can undermine their work and their institution’s reputation. Participants will also learn to identify the root causes of corruption and poor integrity, develop innovative approaches, and deliver projects that are more transparent, accountable, and participatory. How do I enroll? To register for online courses, click on the descriptions of the course(s) you wish to enroll in and follow the registration links. Most courses are held on the Cap-Net educational platform for which you will need to register using your email address. What are the requirements to join a course? WIN’s online courses are for anyone who would like to learn more about integrity and corruption in the water and sanitation sectors, and no prior knowledge or experience is required. An internet connection and device to access the courses are the only technical requirements. How can I get a certificate? Certification is automatic upon completion of a course. Does WIN offer any in-person courses? Currently, all free courses are being offered online only, where participants can join at their own pace. WIN does provide (paid) bespoke trainings to organisations on demand. To explore opportunities for collaboration, please contact the WIN programme lead for capacity development at info@win-s.org DOWNLOAD CURRENT COURSE CATALOGUE (English) DESCARGAR EL CATÁLOGO DE CURSOS (en español) Now open 1 2 To suggest new training topics, get answers, or share feedback, get in touch! CONTACT WIN "Being a water professional who is into designing of treatment processes and analysis, this course gave me a different perspective on how water integrity can be achieved and how corruption stopped in an organisation. This is very important when tackling SDGs." Water Integrity Basics course participant, UAE More courses - coming soon Stay in the loop Sign up for notifications when new courses and sessions open. Email* Do you have a preferred language for courses? Select options for specific notifications New topics, new courses Integrity basics Service in informal settlements Submit

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Wed, 11 Sept | online webinar Water Integrity Global Outlook 3: Integrity for Water and Sanitation Finance – Global Launch To achieve SDG 6, tripling investments and improving governance are essential. Yet, corruption remains a major, overlooked barrier to progress. The Water Integrity Global Outlook 2024 (WIGO 2024) shines a light on these challenges and offers practical solutions. Join us to find out more. RSVP Time & Location 11 Sept 2024, 12:00 – 13:30 CEST online webinar About the event Reaching SDG 6—universal access to clean water and sanitation—requires a three-fold increase in investments and a sharp focus on improving governance and management across the sector. Yet, in practice, achieving this is far from straightforward. A key obstacle to success remains largely unaddressed: corruption. This pervasive issue is a major driver of inefficiency, mismanagement, inequity, high costs, and poor performance in water and sanitation services. The Water Integrity Global Outlook 2024 (WIGO 2024) offers a timely and critical analysis of this challenge, shedding light on the deep-rooted issues stemming from corruption and integrity weaknesses in sector financing. From the planning and allocation of resources to income collection and expenditure tracking, WIGO 2024 provides a comprehensive roadmap for action on integrity. By addressing the challenges head-on, with honesty and collaboration, we can ensure that investments in water and sanitation lead to sustainable, equitable outcomes for all. Join us to launch this vital report and learn how you can contribute to a future where water integrity is the norm, not the exception. Show More RSVP Share this event

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