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Case Studies: Improving Governance, Transparency, and Communication in Ethiopian WASHCOs

Case studies

Published: 2022

By Carmen Fernandez Fernandez (Consultant) and Girum Girma (Caritas Switzerland)


Participatory processes that help enhance trust, increase motivation, and build collective action between water committees and users are key for delivering more effective and sustainable water services.

To enable participation and improve water access by focusing on integrity of small systems in Ethiopia, Caritas worked with WASHCOs to introduce the Integrity Management Toolbox for Small Water Supply Systems in several communities.

These cases describe the process and lessons learned.

Download (pdf, EN)

The case of Gobile

Download PDF • 371KB

The case of Badesa

Download PDF • 608KB


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