A simple set of indicators providing input on the status of procedures, practices, and structures for integrity within a utility, based on international best practices.
WHEN TO USE IT
To give water utility managers quick, actionable input on risk management and compliance processes and possible improvements.
To benchmark integrity management across utilities.
To share evidence with funders or stakeholders on integrity management, risk preparedness, and creditworthiness
To launch an InWASH process, or as input and evidence for an integrity management process.
HOW IT WORKS
The Integrity Assessment for Utilities is a straightforward survey with 15 indicators covering 5 integrity principles:
Tone at the top
Risk assessment
Integrity controls
Corrective action
Monitoring
The Integrity Assessment can be conducted as a self-assessment or as a full assessment verified by an Integrity Coach.
HOW IT WAS DEVELOPED
The Integrity Assessment was developed by WIN as an objective benchmark to launch integrity management processes in utilities.
It was improved with support from the Inter-American Development Bank in line with developments on the Aquarating Focal Analysis on Business Integrity For Water Operators. It was piloted in multiple utilities across Latin America, where it provided a useful starting points for integrity discussions and work.
It is now simplified and accessible online in English, French, and Spanish.
HOW TO USE IT
The Integrity Assessment for Utilities is accessible online as self-assessment.
The data collected is anonymised and processed in the strictest confidentiality by the WIN research team as input to a global trends report on integrity management challenges and best practices for utilities.
GOING FURTHER
InWASH is a complete integrity management toolbox for utilities that builds on the Integrity Assessment. It makes it possible to develop an integrity management plan for a utility in a participatory and practical manner.